As a member of the PI Helpdesk (Packaging Intelligence) you will be part of an international team that provides Software Support on automated labelling, coding and Anti-counterfeiting solutions for customers in a variety of markets such as Food & Beverages and Pharma. […]
Build a trust relationship with our customers by: communicating proactively on ticket updates participating in meetings with several stakeholders to collect information and set an action plan following up internally with other teams to ensure a solution is delivered on time Handle calls and emails from customers within SLA’s....