Job Description As Customer Service Agent you will support our customers to ensure the quality of the services provided through different channels (email, phone, etc). What you’ll do: Connect with customers: follow-up with customers after their service or product experience to ensure they’re happy and gather their feedback.
Solve problems & answer questions : Be the go-to person for customers who need support, offering solutions and turning challenges into positive outcomes. […]
Build rapport with customers Detail-oriented & organized Tech-savvy : You are comfortable using customer management software...