Please note that this is an internal recruitment for employees already working in Viking Are you passionate about driving quality improvements and delivering outstanding customer support? We are excited to announce an internal opportunity in our Finnish Department for a Quality and Support role — a position designed for someone eager to make a real difference in the way we serve our customers and support our team members.
Key tasks: Maintain detailed records of customer complaints, deviations, training sessions, and corrective actions taken Continuously enhance training materials and plan training...