What we are looking for: Experience in level 1/2 support for mobile devices and workstation-related problems; Experience in diagnosing and resolving technical incidents related to operating systems, software and hardware; Experience with intune and managing the tool; Experience in managing antivirus and security tools; Experience with Windows 10/11 and associated problems; Experience with Microsoft updates; Experience with Windows Autopilot; Experience with Apple Business Manager Administrator; Experience with Android and IOS; Experience with project management tools; Certification in project management...