Process, track and solve 2nd and 3rd level support tickets for the SAP GTS services Compliance Management, Customs Management, Risk Management and Electronic Compliance Reporting
Analyze GTS-related technical application problems in detail and in search of sources of errors (and their solutions)
Apply project related or demand-based adjustments of the SAP GTS standards
Work in close coordination with our customers and create well-tailored implementation specifications […]
Conduct presentations and workshops for customers and interested parties […]
University degree in business administration, ...