At Colt, the Customer Relationship Manager (CRM) serves as the linchpin connecting Colt's business with its customers. Acting as a crucial support to the sales team, the CRM aids in identifying and closing opportunities. Post-sale, the CRM becomes the single point of contact for customers, overseeing their journey and ensuring a seamless experience. This role extends beyond transactional interactions, delving into the orchestration of Colt's internal departments to guarantee a harmonious delivery of services throughout the customer lifecycle.
The successful CRM at Colt possesses strong communication...