The Offer Work within a company with a solid track record of success Join a well known brand within IT Services Excellent career development opportunities The Job Job Description As a Technical Support Representative, you will cooperate with client’s 2nd level service organizations and external service providers. […]
Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal.
Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM system including their categorization and...