Technical Support Analyst, Málaga

  • Empresa:

    Axiom Software Solutions

  • Ubicación:

    Málaga, España

  • Salario:

    Sin Especificar

  • Tipo de contrato:

    Indefinido

Technical Support Analyst
Position: Technical Support Analyst
Location: Malaga, Spain (Hybrid 4 days onsite a week) […]
Job Description:
Technical Level 0 and 1 support of the global SCIB platform both onsite and remote.
Reception, prioritization, investigation, escalation and resolution of incidents. […]
Rising and follow up of continuous improvement plans for batch and online.
Continuous collaboration with second-level teams and suppliers.
Monitoring of metrics in order to improve and detect their deterioration.
Communication with users being the only communication link with Business at times...

Hace más de 30 días en: tecnoempleo.com

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