Description
As a Level 1 Technical Support Agent, you will be the first point of contact for our Dutch customers seeking technical assistance. You will play a crucial role in resolving basic technical issues and providing guidance on our products and services, ensuring a seamless and positive customer experience.Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone or email promptly and professionally.Issue Resolution: Diagnose and troubleshoot basic technical issues related to specific products or services.Clear Communication: Provide customers with clear and concise...