Supporting not only the assigned region, but also overall Billing and Disputes if needed. […]
Escalating relevant matters to the Order to Cash Supervisor if needed, to ensure regions. […]
Ensuring accurate and timely account set-up and updates to enable billing, communication, and service quality.
Generating accurate and timely invoices, and credit notes if applicable, for customers. […]
Coordinating and attending to client and customer disputes, coordinating with local teams and other departments if needed, and ensuring escalations are properly handled in a customer-friendly manner. […]
Participating...