Role Overview: As a Customer Success Enterprise Manager with a strong focus on data analysis, you will play a pivotal role in understanding and leveraging metrics, specifically Customer Churn and Monthly Recurring Revenue (MRR) Expansion. You will utilize your expertise in data analysis and synthesis to develop and implement strategies aimed at reducing preventable churn and identifying opportunities for upselling and cross-selling based on customer needs and potential demands. Your exceptional proficiency in Google Sheets / Excel and ability to create professional reports and dashboards will be...