Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.
Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation. […]
To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex.
Learn to ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.
Ensure procedures...