We are currently recruiting for an exciting Norwegian speaking Technical Support Advisor in Malaga, Spain! DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal Provide support to clients employees in the operation of user systems and peripheral devices Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the clients ITSM system including their categorization and prioritization of IT issues and requests Be accessible and provide a first resolution rate...