This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.The CSS Advanced Service Engineering (ASE) organization is a global, innovative, open-minded and diverse team of engineers. […]
Work closely with other CSS teams...