Job Description The Front Office Supervisor’s role is to oversee the entire front office operations during their shifts and lead the teams towards the attainment of the highest standards of service and excellence for our guests, positively impacting our guests’ journey and satisfaction. […]
Responsibilities · Conducts daily LQA & Forbes quality checks, to ensure the team is aligned with the standards, and gives feedback to the team. · Assists TOP Vip with their check in and check out, or directly supervises the procedure if a receptionist is handling it. · Responsible for the team delivering a...