The Director of Player Experience will lead the vision, strategy, and execution of scalable, high-quality support services across our portfolio of games. This role is responsible for building and optimizing a centralized player experience function, ensuring a seamless, efficient and positive experience for players across all touchpoints. You will drive innovation through AI, automation, and data insights, while collaborating with game teams, live operations, and community teams to enhance player satisfaction and retention. […]
Partner with the game studios to embed Player Experience best practices...