As a Customer Support Specialist, you play a crucial role in ensuring our clients have a seamless and positive experience with our product. You will be responsible for addressing customer operational inquiries, solving issues, escalating them where appropriate while seeking exceptional customer satisfaction.
This is a position in the afternoon shift to give Support to our Customers based in US time zones (Monday to Thursday 14h to 22h, Friday from 14h to 20:30h). […]
Develop a deep understanding of the company's products and services. Be able to articulate product features, benefits, and usage...