The Associate Customer Success Manager (Associate CSM) at Skillsoft Global Knowledge has a passion for digital learning to enable organizations to reskill and upskill their employees. They manage a portfolio of more complex Mid-market/Enterprise customers and are responsible for customer retention and satisfaction. […]
Solid knowledge of the digital learning industry with the ability to articulate its features and benefits to all levels of the business enterprise, including understanding of the customer's business drivers […]
Solid understanding of business and leadership skills and competency...