We are looking for a detail-oriented and proactive French-speaking Call Center Quality Analyst to join our team in Málaga . In this role, you’ll be responsible for monitoring, evaluating, and enhancing the performance of our customer service agents, ensuring consistent delivery of high-quality service to French-speaking customers.
This is an exciting opportunity for someone with a passion for customer experience and process improvement who thrives in a fast-paced, multicultural environment. […]
Monitor and evaluate calls, emails, and chats handled by French-speaking agents […]
Identify trends in...