Support Engineer  

• Empresa Instaleap - Ver más ofertas
• UbicaciónBarcelona, Catalonia, es

Solve technical doubts regarding the functioning of the services offered, both to internal and external customers, becoming an expert of these.
Cooperate and support their fellow Support in resolving the incidents they require.
Ensure compliance with the SLA for the resolution of cases established with clients.
Correctly identify the priorities of attention for the cases of Support taking into account the impact that this generates.
Seek to impact on your colleagues for the improvement of the Support service.
Identify, propose and lead improvements on the processes / automatisms that are carried...

hace 28 días en: es.talent.com